1. Refunds or Returns
All sales of web design kits from Business On A Budget are final. Due to the digital nature of our products, we do not offer refunds, returns, or exchanges once a purchase has been completed.
2. Why No Refunds?
- Our web design kits are digital downloads, meaning they are accessible immediately after purchase.
- Once downloaded, the product cannot be “returned” as it is electronically delivered.
- We provide detailed product descriptions and previews to ensure you know exactly what you are purchasing before buying.
3. Exceptions (At Our Discretion)
In rare cases, we may consider a refund only if:
- There was a technical error on our side (e.g., failed download due to server issues).
- The product received is significantly different from what was advertised.
Refund requests must be submitted within 7 days of purchase with valid proof of the issue.
4. How to Request an Exception
If you believe you qualify for an exception, contact us at:
📧 Email: info@businessonabudget.co.za
📞 Phone: 079 745 6741
We will review your request and respond within 5 business days.
5. Contact Us
For any questions regarding this policy, please reach out to us via email or phone.