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Refund and Returns Policy

1. Refunds or Returns

All sales of web design kits from Business On A Budget are final. Due to the digital nature of our products, we do not offer refunds, returns, or exchanges once a purchase has been completed.

2. Why No Refunds?

  • Our web design kits are digital downloads, meaning they are accessible immediately after purchase.
  • Once downloaded, the product cannot be “returned” as it is electronically delivered.
  • We provide detailed product descriptions and previews to ensure you know exactly what you are purchasing before buying.

3. Exceptions (At Our Discretion)

In rare cases, we may consider a refund only if:

  • There was a technical error on our side (e.g., failed download due to server issues).
  • The product received is significantly different from what was advertised.

Refund requests must be submitted within 7 days of purchase with valid proof of the issue.

4. How to Request an Exception

If you believe you qualify for an exception, contact us at:
📧 Email: info@businessonabudget.co.za
📞 Phone: 079 745 6741

We will review your request and respond within 5 business days.

5. Contact Us

For any questions regarding this policy, please reach out to us via email or phone.

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